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E-kniha How To Improve Restaurant Dining Room Service byla úspěšně přidána do košíku.
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How To Improve Restaurant Dining Room Service
Autor: Saporito, Richard
Nakladatelství:
Topserve Restaurant Consulting
ISBN: 13-978-1-4243-1899-5
Původní cena:
889 Kč
Vaše cena:
808 Kč
Popis knihy:
HOW TO IMPROVE RESTAURANT DINING ROOM SERVICE is an easy learning manual that explains the basic steps toward customer service quality and efficiency needed in every restaurant dining room. In detail, important topics are discussed such as the Front Door and Reservation Desk Duties, Seating Efficiency, Dining Room Organization, Coordination, Understanding, and Awareness, Traffic Flow Guidelines, Menu Knowledge, Cross Training, Staff Scheduling, Sanitary Rules, Safety Information and much more. Included is the RESTAURANT PERFORMANCE EVALUATION GUIDE: a lengthy series of over 60 review questions considering all significant points a customer experiences when ""dining out"" such as: Restaurant Outside Appearance, Front Door and Dining Room Appearance, Menu Analysis, Ambiance, Dining/Wait Staff Service, Skills, and Technique throughout the dining experience, Food Preparation and Quality, Service Ending, Payment Handling, Restrooms and much more. ""Richard, this book was extremely useful for the dining room service staff training sessions at our restaurants!"" ---Leonard Nakonechny, Owner, C & Nu Restaurants, Vancouver, Canada ""Richard, this book has a lot of great organizational tips helping us to elevate our dining room customer service!"" ---Orlando Campos, General Manager, Brasilia Grill, Montville, New Jersey ""Your publication is fantastic and quite valuable to our readers."" ---Eric Hahn, Executive Chef & Editor-in-Chief, RestaurantEdge.com ""Thanks so much Richard, your manual was very interesting, easy to read with many items we retracted and used for our operations!""Marc C. Moulinet, Director of Services, Horseshoe Bay Resort, Marble Falls, Texas ""Thanks to your book I can now display great service in my restaurant!""Francis Le Roux , Owner, De Ark Guesthouse, Lydenburg, South AfricaHodnocení uživatelů:
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